Run the whole operation.

One platform, three businesses: property management, HR, and workforce development on a single person-centered spine, with an assistant that does the work, not just answers questions.

Runs on your approved documents · Nothing sends without your approval · No enterprise sales cycle

app.theaccessagent.com
The Access
Search people and units, or ask anythingAsk⌘K
Good morning, Sam3 need you
Collected this month
$1,200.00
Delinquent
$12,790.50
Open accounts
71 broken
Needs a pushbalance
F
Fatima Al-Sayed
Unit 1D, reminder sent
31 to 60 days
$2,150
W
Wei Chen
Unit 3F, on the ladder
16 to 30 days
$1,890
R
Robert Nowak
Unit 6A, promise for Friday
1 to 15 days
$1,420
Pulled from your ledger, live.
Open Arrears →
Sample data. Nothing sends until you approve it.

Click a request. Watch The Access handle it.

Pick an example. The Access reads your documents, then answers or drafts the work and logs each step, live.

The AccessLive
Click an example above to watch it run.
A property and operations team working together
Built for the people who run the building and the back office.
Built for teams across
Small and midsize companies Property and affordable housing Startups HR and operations

Built to run the work, not just answer it

Not a chatbot guessing from the open web. A platform that reads your files and shows its work.

Grounded in your documents

Every answer and every action comes from your own approved files, with the source attached. Ask it something and it shows you exactly where the answer lives.

Which recerts are due in the next 60 days?
Fourteen, across three properties. The list is ready to assign.
Compliance Calendar
An operations manager at work

One platform, every team

Property, HR, owners, and knowledge in one place.

Strong on affordable housing

Recerts, compliance, and owner reporting treated as first-class cases, not add-ons.

It runs the work

Not just answers. It takes the step the answer calls for.

Drafts the letterSends the emailBooks the inspectionLogs it to the file

It says so when the answer is not in your files

No guessing from the open web. If your documents do not cover it, it tells you and shows what to add.

"That is not in your approved files yet."

Nothing sends without you

Every draft holds for your approval. One click to send, and the log keeps who approved what.

Turn any process into a workflow it runs

Hand The Access the SOP you already wrote, and it builds a guided workflow that takes the real action at each step.

The Access · Workflows
Built from your SOP. Nothing sends until you approve it.
A manager reviewing the week's schedule and workflows on screen
One place to see what is moving, what is done, and what still needs a push.

From your SOP, not a blank canvas

It reads the process you already documented and turns it into steps your team can run, instead of asking you to build automation from scratch.

It acts, it does not just remind

Each step takes the real action: draft the notice, send the email, book the inspection, log the result. Not another checklist someone has to babysit.

Tracked to done, with an owner

Every step has a name on it and a status. Nothing sits in someone's head or quietly dies in an inbox.

Collections that start before rent is late

A warm heads-up a week before the 1st, once a month, never more.
A four stage ladder with quiet hours, blackout dates, and do-not-contact flags.
Payment plans the Assistant negotiates inside limits you set. It never invents terms.
Promises tracked kept, open, or broken.
Every account scored 0 to 100, with plain English reasons.
A court ready case file, one tap from any resident.
The ladderstarts day 3
Friendly reminderSent
Second nudgeSent
3Firm noticeScheduled
4Final noticeHolds for your approval

About 1 in 7 renters were charged a late fee in the past year, per CFPB research. Collection agencies typically return 15 to 30 cents on the dollar, and the longer a balance sits, the less of it ever comes back, industry estimates both. The ladder starts the conversation at day 3, not day 60.

Enterprise collections platforms have recovered millions with automated outreach at enterprise scale. The Access brings that motion to operators with 50 to 500 units, without the enterprise sales cycle. See the delinquency desk

Every person, one record

Tenants get tags, lease dates with an ending soon radar, files, notes, work orders, and a balance wired live to Arrears. Flip the workspace to HR mode and the same screens run your employee directory: role, manager, offer letters and I-9s in Files.

F
Fatima Al-Sayed
Unit 1D, Riverside
31 days lateLease ends 60dPrefers email
Rent
$1,450
Balance
$2,150
On a plan
Not yet
OverviewNotes3Files2Work orders1
D
Denise Brown
Maintenance Lead, Riverside
Full timeReview due 30d2 years in
Department
Property
Manager
James Carter
Started
Mar 2024
OverviewNotes2Files3Reviews1

The people side, end to end

Hiring kits with structured interviews and scorecards, so every candidate gets the same fair bar.
Resume screening that reads for your criteria before you spend a minute.
An HR help desk that answers policy questions without pulling a manager aside.
Anonymous reporting with a real intake path.
Job orders that answer with a ranked shortlist of ready seekers.
Retention check-ins queue themselves at 30, 60, and 90 days.
A funder report in one tap: trainings, services, referrals, placements.
See workforce development
Interview kit, maintenance lead2 of 4 done
Scorecard writtenDone
Phone screensDone
3Panel interviewThursday
4Offer draftHolds for your approval
Search people and units, or ask anythingAsk⌘K

One Assistant on every screen, 33 working tools behind it. Ask by typing or voice. It does the work, not just the answer, and nothing sends without your approval.

8Money and collections 5Maintenance 6Workforce development 5People and HR 3Documents 6Operations

Built for the work that piles up after the deal is done

Run the back office, not just the front door

Rent at risk, vacancy, and recerts due, surfaced before owners ask.

Explore property
The ReadoutPortfolio
Vacancy exposure
36
vacant
$57.3k
/mo at risk
$339k
lost to date
33
over 30 days
Riverside$148k lost
Maple Court$119k lost
Oakwood$72k lost
Compliance pipeline
153
recerts past due
0
recerts in 30d

Answer your team without becoming the help desk

Policy questions, time off, benefits, all answered from your handbook in seconds. Sensitive matters get routed to the right person on a separate, access-controlled lane.

Explore HR
HR CentralSelf-serve
Make a requestRaise a concern
What do you need help with?
PayrollSchedulingBenefitsIT / AccessFacilitiesOther
How much PTO do I have left this year?

Owner reporting that owners actually read

Pull the figures owners ask about into a clean, consistent report instead of rebuilding it by hand every month. Same format, every property, every time.

Explore owner reporting
Owner financialsMonthly
RiversideJune 2026
Collection$182,400
NOI$96,100
Cash flow+$41,800
The Access computes the rollup from your owner numbers, ready for the Monday meeting.

One place your team can ask anything

The Access turns your handbooks, SOPs, and policies into answers people can find in seconds, instead of pinging a manager or digging through a shared drive.

Explore knowledge base
DocsGrounded
What is our guest parking policy?
Guests may park in visitor spaces for up to 48 hours with a pass from the office.
SOURCE Resident Handbook · §6.3
2 knowledge gaps, questions with no doc to stand on
A property manager going over paperwork with residents outside a building

From the recert file to the owner report, handled

Recerts, compliance, vacancy, and the owner numbers, run from your own documents instead of a stack of spreadsheets.

Explore affordable housing

More of what is inside

Unit 3F sweep4 findings
Leak under the kitchen sinkUrgent
Cracked outlet cover, bedroomElectrical
Scuffed paint, hallwayLow
Became 3 work orders for Wei Chen, 3F

Video sweep

Walk the unit filming. Frames are read on the phone, and the findings come back as a prioritized checklist that turns into work orders tied to the right tenant.

Risk readScored 0 to 100
Fatima Al-Sayed82 High
31 days late, one broken promise
Wei Chen44 Watch
Paid late twice, no contact in 12 days
Robert Nowak9 Low
Current, on autopay

Every account, scored

Days late, broken promises, payment gaps, contact gaps, and fee patterns roll into one number and a band, with the reasons written in plain English.

Case file, unit 1DCourt ready
Aug 3Friendly reminder sent
Aug 9Promise logged, $400 by Aug 15
Aug 15Promise broken, flag raised
Aug 18Plan proposed, three installments
Export the court ready PDF

One tap to the case file

A timestamped chronology of every notice, fee, payment, plan, and promise for any resident. Exports as CSV or a branded printout ready for the hearing.

Written warning, attendanceDenise Brown
Digital form fields
Text position matching
Vision fallback, reads the page
Download PDFEmail it

Forms that fill themselves

Digital fields when they exist, text matching when they do not, and a vision fallback that places every value by coordinate when the PDF fights back. A blank download is structurally impossible.

The WeekPlan my day
Mon3 must-dos, recert call at Maple Court
TuePanel interview, line cook
WedOwner numbers due
2 unfinished items rolled forward from last week

The week, already planned

Task cadence, roll-forward of anything unfinished, plan-my-day, and calendar links, so Monday starts with a plan instead of a search.

WorkspaceOne setting
PropertyHRWorkforce
PeopleTenants, units, leases
MoneyRent, plans, promises
ToolsArrears, work orders, owner reports

Three industries, one toggle

One database that re-dresses by industry from a gear: the rail, the labels, the fields, and the tools switch instantly. Priced as one platform.

The short answers

One platform running three businesses: property management, HR, and workforce development, on a single person-centered spine. The Assistant on every screen reads your approved documents and does the work, 33 tools that record payments, file write ups, and post job orders. Nothing sends without your approval.

Yes. Recerts, HUD and LIHTC compliance, and owner reporting are first-class cases. The Readout surfaces recertifications coming due before they lapse, so the calendar works for you.

Most property management software gives you a ledger. The Access gives you the desk that works the ledger down: collections, tenant records, work orders, and owner numbers, with The Assistant drafting, sending, and logging the work. It sits beside your PMS. It does not replace your accounting.

They run on a separate lane. Routine questions get answered instantly, while sensitive matters are routed to the right person with access control, so the wrong people never see them. More on reporting.

Book a demo and bring a few of your documents. We will show you how The Access answers from your handbook, your leases, and your numbers.

Notes on running property and people teams

View all

See The Access run the work, on your files

Book a demo and we will show it drafting, sending, and logging real work from your own documents, in minutes.